Jones Hill Group. Operational AI
01 — Statement

You have to move on AI. You don't have to figure it out alone.

You know AI can change how your business runs. You don't know what that change looks like, or where to start. We figure it out with you, build it in two-week cycles, and only get paid when it earns its keep.

Let's talk → outcome-priced engagements principal-led, week to week two-week build cycles skin in the game
Questions we hear, every week.
02 — What's possible

What if your business ran like one of the great ones?

These are the kinds of operating moves that look like science fiction until somebody ships them. Most of them aren't science fiction anymore. Some of these we've built. Some we're building now. Some we'd build for you.

Customer experience
Every customer feels like your top customer.
Personalized check-ins. Proactive answers. Problems solved before they're escalated. The treatment your best account gets — for every account on your books.
<$1/day
per customer · target unit cost
Sales
Inside sales without inside sales headcount.
Qualification, follow-up, scheduling, warm hand-offs to humans for what matters. Your reps work the meetings; the AI works the queue.
10×
pipeline at a fraction of the CAC
Operations
The work nobody wants to do, doing itself.
Billing questions. Intake forms. Status updates. Expense triage. Hours your team loses to the queue every week. An always-on layer that just handles it — and escalates the things that need a person.
20 hrs/wk
reclaimed · typical operations team
Knowledge
Institutional memory that doesn't walk out the door.
Your senior people retire. Their judgment goes with them. Capture the workflow, the why, and the edge cases — make it queryable for the next hire on day one.
0 days lost
to onboarding · knowledge as a system
Selling
The proposal you used to write all weekend.
Drafts the proposal in a paragraph from the call notes. Pulls the relevant case studies. Fills the pricing table. You edit and send. The work is done by Monday morning.
48h → 30m
per proposal · senior time recovered
Reporting
Reporting that runs itself.
The monthly that used to take a week happens overnight. The exec summary writes itself from the data. You read it Monday morning and act.
1wk → overnight
per cycle · finance & ops reporting

If you can imagine a version of your business where one of these is true, the next conversation is the one we'd like to have.

03 — How we work

We get paid when it earns its keep.

No statements of work that pay us to deliver slides. We do a short, fixed-price discovery to find what's worth building, then price by what gets shipped and what it's worth — to you. If the lift isn't there, we don't keep billing.

Pricing
Fixed-price discovery up front, then outcome-tied engagement fees for the build. Skin in the game by design.
↳ 01
Discover.
2 weeks · fixed price
We sit with your team. Map the workflow, the data, the decision the tool has to support. You walk away with a plan and a price — even if you don't hire us.
↳ 02
Cycle one.
2 weeks · the thinnest slice that ships
We commit to the smallest thing we can put in your team's hands that's actually useful. End of cycle: a working tool, not a slide deck. Production-grade from day one.
↳ 03
Cycle on.
every 2 weeks · iterate against the metric
The product gets better every cycle. You see the lift in your numbers — or you stop, no penalty. The backlog evolves with what you learn.
↳ 04
Outcome pricing.
paid by what shipped & what it earned
Once the metric is live, our fee tracks it. The better it works, the more we make. The less it works, the faster you find out.
04 — A good fit

A good fit when…

↳ 01
…you have unstructured stuff — emails, calls, files, transcripts — that needs to become a clear answer.
↳ 02
…you have a workflow your team knows cold, and the tool has to fit into it — not the other way around.
↳ 03
…you've watched too much get lost in someone's head, in a spreadsheet, in a backlog you'll never get to.
↳ 04
…you're not sure yet whether AI pays for itself for your business — and you want to prove it before committing.
↳ 05
…you're not chasing AI for the press release. You want it to do the work.

If your problem doesn't look like one of these, we'll tell you honestly — and refer you to someone who can help.

05 — Why this works

We've been doing this for fifteen years.

Two principals — a CEO and a CTO — run every engagement, week to week. The prior fifteen years were spent building production AI for customers who couldn't afford it to fail: weather models the country relies on, decision-support tools, secure data pipelines. Now the same discipline is applied to operators who can't afford it to fail either.

We keep the team small on purpose. No account managers between you and the people doing the work. The principals stay in the engagement from first conversation through delivery — not just the kickoff.

15y
production AI for demanding customers
2
principals on every engagement
0
account managers between you and the work
06 — Principals

Two principals. Small team. Direct accountability.

HJ
Henry Jones, PhD
Chief Executive
Serial technology founder with multiple exits. Owns commercial strategy and the shape of every engagement. Your first conversation is with Henry — and he stays in the engagement through delivery, not just the kickoff.
JH
Josh Hill, PhD
Chief Technology Officer
Fifteen years designing production AI and data systems for customers who couldn't afford them to fail. Architects every engagement and is accountable for delivery, in the work week to week.
07 — Contact
AI won't wait. Neither should you.
hello@joneshillgroup.com
Both principals read every inquiry · Typical response within one business day · Hattiesburg, Mississippi